Page 19 - Envision November-December 2020
P. 19

Making Contact



             A VIRTUOUS CIRCLE                 page on Facebook, or a Messenger  employees. When  it feels  appropriate,
             Many employees are demonstrating  group for work-related bonding, such as  and  without  being  paternalistic,
             amazing warm-heartedness and making   for mentoring and sharing life-hacking  encourage staff to take care of their minds
             extraordinary efforts to help co-workers  tips, research papers, ideas and personal  and bodies. You might recommend
             and patients. Make sure to sincerely  celebrations.                 and  provide  resources  for  the  practice
             and genuinely praise these efforts and                              of  breathing  exercises  twice  a  day,
             encourage employees to appreciate one  Instead of waiting for scheduled feedback/   setting aside ‘alone’ time, engaging in
             another. Make a point of celebrating  performance reviews, frequently take   mentally  challenging  activities  and
             with your employees, not just wins but  the pulse of your team and close the   learning new skills. Encourage regular
             also the fact that they are performing   social distancing gap with proactive   daily aerobic exercises, positive sleep
             ‘regular’ business activities under   personal touch points or ‘check-ins’   patterns and watching funny movies for
             extraordinary circumstances. If possible,   with individual staff via text messaging   their physiological and psychological
             reward the team with gifts, such as fruit  or phone calls. This helps to initiate or   benefits. Lead by maintaining a healthy
             baskets or gift certificates for take-out  continue conversations, discuss issues   diet and taking nutrition breaks while at
             food or an online, non-work-related  that are important to them, provide
             class.                            performance guidance and positive   work.
                                               feedback, devise solutions and update
             COMMUNITY                         the progress of ongoing projects. At   If you take the above-mentioned steps
             Meaningful connections and relationships  the  same time,  let them know about   in a creative and inspiring way, your
             are important to the human psyche.  your open-door policy for reaching   employees will develop affection and
             This means you must continue to build  out should the need arise. The more    loyalty for your organization and those
             on your office culture or create one that  interactions you have with your    in it. They will value their contributions
             inspires collaboration, friendships and  employees, the more they will have   and grow along with you. As we recover
             social connections between your onsite/  a sense of belonging and the more    and move to the other side of the
             remote  workers,  and between workers   engaged they will be.       COVID-19 pandemic, the opportunities
             in different areas in the office, such                              to expand your offerings, such as curb-
             as backend administrative staff with   SELF-CARE                    side pickup and digital commerce—the
             frontline dispensing personnel. If some  Try increasing your own energy level in  new “normal” way of doing business—
             people are unable to join a scheduled  order to expand your capacity to perform   will be more readily embraced by your
             social zoom call, consider asynchronous   and drive engagement. This will rub off   staff. And that’s a win-win for everyone
             platforms: Slack channel or a private  by helping to rejuvenate and refresh your  in your organization.     n
                                                                                                                E


                                                                  STRONGER



                                                                  TOGETHER



                                                                  Industry trusted for over 30 years, supporting
                                                                  the independent eye care community across
                                                                  Canada. Purchasing power, access to
                                                                  exclusive brands and private labels, continuing
                                                                  education, smart marketing resources, and
                                                                  more. Your success is our success. Let’s team
                                                                  up. Call us at 1.800.263.0010.








                                                                                 TheOpticalGroup.ca  1.800.263.0010





                                                                                     /   www.ENVISIONMAGAZINE.ca  /  NOVEMBER - DECEMBER 2020  /  19
   14   15   16   17   18   19   20   21   22   23   24